Tuesday, May 22, 2007

Welcome to JOKEwood Healthcare Systems....

I had an appointment with my doctor at 4:15 this afternoon. Or so I thought....

We got to the clinic and Jim signed me in while I took a seat (still feeling really dizzy when standing/walking). About 15 minutes later, we heard them call my name. But they weren't calling for me to go back, they were calling so the receptionists could talk to us. They proceeded to inform us that there was no appointment for me in their computer system, and it was the girl who had scheduled the appointment who was telling us this!

Kids in the waiting room were running all over screaming, my head was pounding. Then they say they'll see what they can do to try to get me in. I told them that I need to be seen, it's be over a week since I saw the doctor last, my symptoms are still persisting, I still haven't gotten t test results from my hospital stay on 5-10 through 5-12, and I turned in paperwork to the clinic last Wednesday that they assured me would be filled out by today since it is already past due to my employer. I also mentioned that if I don't have that paperwork turned in t my employer by tomorrow morning, I stand a chance of being fired. Let me see what I can do, the lady says, and then she disappears and never comes back.

Maybe she could tell just how livid I was and she was afraid...several other nurses stopped by before the head nurse finally came and told us that they can schedule me to see a DIFFERENT doctor from the clinic tomorrow morning. I asked how that's supposed to work, since my doctor as been the only one seeing me since 5-3 and she knows what's going on with me. They said, "We'll just have this doctor take fresh look at your case." Really.... Why then, could you not have scheduled me to see this other doctor sooner? Why did I have to wait a full week to see "my" doctor, only to find out no one ever put me in the system and now I have to see someone new anyway?

These people are running a circus in there. I don't think they know their heads from a hole in the ground. All I know for sure is that as soon as that ER doctor I saw at U of M returns from her two week vacation, I'm changing doctors. I'm sick of this, and getting stressed out like this sure isn't helping my situation any.

I also know that I am going to find out who I need to speak to in order to file a complaint, and I might even see about notifying someone at a higher level than just the clinic about this. This is no way to treat a person, especially someone who's been ill for three weeks and still doesn't know what's wrong with her.

I could just scream right now....AAAARRRRRGGGGGHHHHHHHH!!!!! I think I'm going to need to be committed to an insane asylum.

No comments: